Terms and Conditions

How to book

Appointments are available to book online through our website www.stylehairandbeauty.co.uk or via reception on 01296 688117

If your not sure which service to book in for please DO NOT book online and give us a call so we can ensure your booking is made correctly.

Late arrivals

Please arrive promptly for your appointment, we want you to be relaxed for your experience with us.We are sorry but late arrival may result in a reduction of treatment time or a change in team member to look after you.

Free room policy

Please feel free to change your stylist or therapist whenever you wish!

We are all part of the same team and hope clients feel comfortable to try our colleagues too.

Product returns

If you change your mind about your product please return the item in unused, unopened packaging to us with the original receipt within 14 days.We will offer you an exchange or credit note.

Specific treatments have national guidelines we adhere to so please see our policies below.This may seem tedious but it is for your benefit, we promise!!

Ear piercing

We can pierce anyone over 12 years old but unfortunately we only offer regular ear piercing.

We do require a parent or guardian to be with you if you’re under the age of 18.

Massage

We need an adult to supervise anyone being massaged under 18 year olds.

Baby on board? Do not worry we can offer you a pamper too, once you have passed your first 12 weeks of pregnancy.

Electrolysis

We do not provide this treatment to anyone under 18 years old.

Ionathermie

Please attend a complimentary consultation before your first treatment as we have to have a chat about your suitability for this service.Unfortunately we do not provide this treatment to under 18 year olds or during pregnancy.

Biosurface peel

Please attend a consultation before first treatment to ensure suitability as this service is not suitable during the summer months or when due to be exposed to lots of uv Ray’s. It is also not suitable during pregnancy.

We do ask that follow up guidelines must be adhered to as this will maximise your benefits and results.

Gel after care

We advise to get the maximum length of wear from your nail polish and gels, that you look after and protect your nails.Wear gloves when washing up,cleaning and gardening etc.Do not pick or peel off the gel polish no matter how tempting it may seem.

Eyebrow and eye lash tint

With all our tinting services at Style we require a patch test to be applied in the salon at least 24 hours in advance of your first appointment.

Hair colouring

As Schwarzkopf specialists we pride ourselves in the great work we achieve and follow the guidelines from Schwarzkopf closely. For example,we do not offer colour services to under 16 year- olds.

All colours will require a patch test for the first application of all colours applied directly to the scalp at least 48 hours in advance.

Please note if you are booking a colour and are unsure what to book, please do not book online and instead give us a call. Sadly, if you’re not booked in for the right service we might have to turn you away! Oh no!

The best bet is a quick chat with our receptionist who will work out if we need you to pop in for a consultation first ( which is often advised).

All colours come with a complementary rough dry for an assistant, if you would like a blow dry then please book this with your stylist.

Don’t risk being disappointed! Let’s have a natter first!

Hair up

To guarantee your beautiful up do to stay just where you want it to, we require you to wash your hair the day before a hair up and blowdry but without the use of straightening irons or tongs.

Kebelo and Nano keratin smoothing systems

We require a £50 deposit at the time of booking which is redeemable off your treatment. Deposits are transferable as long as we are given 48 hours notice otherwise the deposits are non-refundable and non-transferable. 

Medical advice

Should you have or have had any medical condition please ensure that you take responsibility to enquire about suitability prior to treatment with your medical practitioner. Style Hair and Beauty does not provide medical advice and should you have/had a medical condition please ensure you make us aware of them before your treatment.

Please also make us aware of any allergies before treatments.